TCSB’s Quality Policy is supported by the following objectives :
To operate within ISO 9001:2008 Quality Management standards.
To provide services to our customers so as to enable them to operate at optimum level through minimization of cost, maximization of revenue and attainment of best quality results to ensure continuous profitability and growth.
To upgrade, enhance and provide opportunities for development and growth for all levels of personnel to consistently meet customer requirements in our strive to gain customer satisfaction.
To continuously improve, create, innovate and enhance work systems/methods in order to optimise utilization of resources.